Please see our Terms of Sale and Return Policy before contacting us concerning a return.

This from is only to be used for merchandise problems once you've received your order. If you have a pre sale question please click here and send a regular email.

Most manufacturers will do a fast direct exchange if you have a defective product. You MUST do the exchange with manufacturer, not us. That is the manufacturers policy.

DO NOT under any circumstances return an order to us without first requesting and being issued a Return Merchandise Authorization # (RMA) for tracking purposes. We will not be responsible for any merchandise returned without a RMA # on the container.

All fields must be completed with accurate information.

First Name
Last Name
E-mail
NOTE	If concerning an order complete next 2 questions.
12 Digit Order
Date of Order

If this is an RMA request for exchange of defective product state clearly the reason for return.

If the product is defective do not request a return until you are positive it is defective by calling the manufacturers help line to determine it is defective and not a software or hookup issue.

The support numbers are listed in your user literature that came with your product.

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